How to Make a Complaint

Last updated: October 2026

We want people who contact Becametowards Concrete to be treated fairly. If something went wrong, tell us. This page shows how to file a complaint and what to expect. It is a general template, not legal advice.

What You Can Tell Us About

You can write to us about:

• Your experience when you called or messaged Becametowards Concrete
• How your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is With a Provider

Providers in our network are independent businesses. Each one is responsible for its own estimates, pricing, workmanship and customer service. If work at your home went badly, raise it with the provider first. Keep a written record.

Then tell us too. Feedback helps keep our network honest. Providers who keep falling short may be removed. But be clear on the limits: Becametowards Concrete cannot settle contract disputes, refund money paid to a provider, or act for a provider.

Sending Your Complaint

Email contact@becametowards.beer. Please include:

• Your name and how to reach you
• The date you contacted us or the provider
• The number you called or the form you used, if you remember
• The provider's name, if you know it
• A short account of what happened and what outcome you want

After You Write

We will confirm by email that we got your complaint. This usually takes a few business days. We will then look into it, which may mean contacting the provider. After that, we will reply with what we found and any steps we plan to take.

Still Not Happy?

If our reply does not settle things, answer it and ask us to look again. You may also contact your state consumer protection office or attorney general, or your local Better Business Bureau. Your state's contractor licensing board may help with licensed providers.

Contact

Email: contact@becametowards.beer